Problems quickly recognised

The iqs Q Agent is constantly operating in the background and promptly informs you of critical situations. This way you can react quickly and defuse problems early enough such as critical customer complaints. As many queries and analyses can be defined and generated with the iqs Analyse Center as well as the number of complaints from a specific customer. When specific goals and time limits are overrun, the Q Agent automatically informs you via email.

• Definition of as many queries as wishes
• All queries and analyses can be generated via the iqs Analyse Center
• Cyclical queries e.g. daily
• Background search for critical situations
• Informs via email of SMS
• Can be used throughout the company
• Works in harmony with all iqs modules